A clear organisation
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To fulfil any mission statement you need an organisation that is up to the task. FRB has a management structure based on the principles of transparency, accountability and client focus. Our activities are organised along six functional business lines with direct reporting lines that enable quick decision- making and foster personal empowerment and strong accountability.
A clear financial objective
Our goal is to deliver value to shareholders through a combination of growth and return that is higher than the average of our peers.
A clear strategy

To achieve this, we manage for value. This means focusing on growing economic profit, which measures profit beyond the cost of capital, and emphasising return improvement and profitable organic growth.
In our mature businesses profitable organic growth comes from the proper execution of our business fundamentals. This means managing costs, risks and reputation and exemplary customer service.
Customer satisfaction
FRB BANK attaches the utmost importance to exemplary customer service. We believe high customer satisfaction is the way to differentiate ourselves from our peers.